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KIKUMedia
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2024.2.16
Choosing the Knowledge Management Tool: Five Key Selection Criteria
Are you grappling with challenges in implementing effective knowledge management practices within your organization? In that case, highly recommended solution is to leverage knowledge management tools. These specialized tools are developed to streamline knowledge management processes. It offers a rich array of functionalities to enhance the efficiency of your company's knowledge management. With a diverse range of knowledge management tools available, each tailored to specific domains…
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2024.1.16
Leveraging Document Management for Effective Knowledge Management
Knowledge management and document management have a common characteristic: centrally manage an organization's information assets. However, they have distinct differences. This article will first provide a brief explanation of each and explore their distinctions. Then, it will discuss about key points of document management for effective knowledge management. What is Knowledge Management? Knowledge management is a business management method that aims to share information and knowledge…
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2023.12.27
Lost in Translation No More: The Power of Customer Support in Native Language
Communicating in your customer's language is critical in the business world. According to a Harvard Business Review (HBR) survey, 72.4% of consumers said that they are more likely to purchase a product if product information is available in their native language. Additionally, 56.2% of consumers said that the ability to get information in their own language is more important than price. Providing customer support in the…
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2023.12.1
How to improve work efficiency of remote work (telework)?
The following article writes about the case in Japan, where remote work is not as widespread as in the United States or some other European countries. However, we still would like to share this article, as the improvement of work efficiency in a remote work environment is a relevant subject in any part of the world. --- Remote work has become widely adopted in response to…
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2023.11.10
What are the three elements for successful knowledge management?
Many companies aim to enhance their organizational capabilities and improve operational efficiency through knowledge management. However, implementing it in practice doesn't always align with the ideal vision. The following three elements are important for knowledge management to be successful. Strategy When implementing knowledge management, it is crucial to have a clear understanding of the business requirements. You should target the specific business requirements that can be…
Solve Problems Through
Knowledge Circulation
Experience Improved Work Efficiency.
- I want to efficiently collect knowledge from our business communications.
- I want to improve the sustainability of our business.
- I want to improve the efficiency of our business by sharing knowledge with all our departments.
